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How Synuvia collects, processes, and protects your personal data when you use our services or visit our website.
We collect information you provide through our contact forms, including your name, email address, phone number, and any messages you submit. We also automatically receive technical data such as your IP address, browser type, device identifiers, and usage patterns via cookies and analytics tools.
Your personal data is used to respond to inquiries, deliver consulting services, improve our website experience, and send relevant updates if you have opted in. We do not sell your data to third parties. Processing is based on your consent, contractual necessity, or our legitimate interest in improving service delivery.
Our site uses essential cookies for functionality and analytics cookies to understand how visitors interact with our content. You can manage cookie preferences through your browser settings. Third-party analytics providers may process anonymised data on our behalf under strict data processing agreements.
We may share your data with trusted service providers who assist with hosting, email delivery, analytics, and CRM management. These processors are contractually bound to protect your data and may not use it for any other purpose. We do not transfer your data outside South Africa without appropriate safeguards.
You have the right to access, correct, or delete your personal data held by Synuvia. You may also withdraw consent at any time, request data portability, or object to processing for direct marketing. To exercise these rights, contact us using the details below. We will respond within 30 days as required by applicable law.
We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. We implement technical and organisational measures including encryption, access controls, and regular security audits to protect your data against unauthorised access or disclosure.
This policy was last updated on 1 January 2025. We may revise it periodically; changes will be posted here. For privacy-related requests or questions, contact us at 727 Petersen Lodge, phone 054 431 9290, or email info@synuvia.com. We do not make misleading claims, fake endorsements, or imply affiliation with any unverified organisation.