We use cookies to keep the site reliable, remember basic choices, and understand which pages are useful. You can accept, reject, or review the settings before continuing.
These terms govern your use of Synuvia’s strategy consulting, ecosystem building, and transformation services. By engaging with us, you agree to the conditions outlined below.
Synuvia provides innovation strategy consulting, collaborative ecosystem design, and future-ready business transformation programs. Each engagement is defined by a written statement of work that specifies deliverables, timelines, and responsibilities. Services are delivered remotely or on-site in South Africa as agreed.
You agree to provide accurate information, timely feedback, and access to relevant personnel and data. Delays caused by incomplete or late input may shift project timelines. You are responsible for obtaining any necessary approvals or permits required for your participation.
All materials, frameworks, and methodologies developed by Synuvia remain our intellectual property unless otherwise stated in a signed agreement. You receive a non-exclusive license to use deliverables for your internal business purposes. You may not resell, redistribute, or sublicense our work without written consent.
Both parties agree to keep confidential any non-public information shared during the engagement. This obligation survives termination of the agreement for a period of two years. Synuvia may cite anonymized outcomes in public case studies unless you opt out in writing.
Fees are quoted in South African Rand and exclude VAT unless stated otherwise. Invoices are due within 30 days of receipt. Late payments may incur a 1.5% monthly charge on the outstanding balance. Any disputes must be raised in writing within 14 days of the invoice date.
Synuvia’s liability for any claim arising from the services is limited to the total fees paid for the specific engagement giving rise to the claim. We are not liable for indirect, consequential, or incidental damages, including loss of revenue or business interruption, even if advised of the possibility.
Either party may terminate an engagement with 14 days’ written notice. In case of material breach, the non-breaching party may terminate immediately. Upon termination, you must pay for services rendered up to the effective date. Synuvia will return your confidential data upon request.
We may update these terms from time to time. The latest version will always be posted on this page. Continued use of our services after changes take effect constitutes acceptance of the revised terms. We will notify you of material changes via email or a notice on our website.
These terms are governed by the laws of South Africa. Any disputes shall first be resolved through good-faith negotiation. If unresolved, the dispute will be referred to mediation in Johannesburg before any court action. You agree to the exclusive jurisdiction of the South African courts.
For questions about these terms or to send legal notices, write to Synuvia, 727 Petersen Lodge, or email info@synuvia.com. We aim to respond within five business days.